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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Rakocy

August 19, 2025

5  out of  5
rating by Mark Rakocy
"State Farm is honest and trustworthy. 100%. I experienced problems with my old insurance company and their use of illegal DEI price guidelines. I had enough of wokeness in the United States. So I came back home to State Farm. I should never have left. Thanks State Farm."
We responded:
"Thank you, Mark, for sharing your experience! I'm happy to know that you feel confident and secure with us at State Farm. It's great to have you back, and we're committed to maintaining the trust you've placed in us. If you ever need anything, just let us know!"
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Donald Dusanic

August 19, 2025

5  out of  5
rating by Donald Dusanic
"Joey did a thorough job of reviewing my policies and their coverage. He took the time to get to know additional things about me and my property that could benefit from protection. So, I thought about my property and added the endorsement for service lines coverage for additional peace of mind. Thanks Joey."
We responded:
"Hey, Donald! Thanks so much for sharing that Joey was able to review your policies and help you consider additional coverage for your property. I'm glad the service lines endorsement was a good fit for you and that you felt confident in your choices."
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Rita Taylor

August 15, 2025

5  out of  5
rating by Rita Taylor
"I had a great experience with my agent Joey. All my questions were answered. Much patience was shown. I would recommend State Farm to my friends."
We responded:
"Thank you for your review, Rita! I'm happy to hear that Joey provided you with such a positive experience and answered all your questions with patience. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
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Ashley Sizemore

August 8, 2025

5  out of  5
rating by Ashley Sizemore
"Phenomenal"
We responded:
"Thank you, Ashley! I'm happy you had a phenomenal experience with our office. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
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Tom Romano

August 6, 2025

5  out of  5
rating by Tom Romano
"Shanna is wonderful to work with. No matter what my needs are from the agency she is able to get it done. Very professional but also very personable. 5-stars!"
We responded:
"Thank you, Tom! I'm happy to hear that Shanna has been able to meet your needs with professionalism and a personal touch. We appreciate your 5-star rating and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Scott Apollos Horn

August 6, 2025

4  out of  5
rating by Scott Apollos Horn
"John singleton was very polite. Very informative and gave me a great price"
We responded:
"Thank you, Scott, for sharing your experience! I'm glad to hear that John was polite and informative, and that you received a great price. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Leah Puckett

August 5, 2025

5  out of  5
rating by Leah Puckett
"I appreciate John taking the time to explain my options as well as give me great personal service."
We responded:
"Thank you, Leah! I'm happy to hear that John provided you with excellent service and clear explanations of your options. Our team is dedicated to offering personalized support to all our customers. If you have any more questions or need further assistance, feel free to reach out!"
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Petra Byers

July 31, 2025

5  out of  5
rating by Petra Byers
"Both of the agents I spoke with are very nice and polite. Ey explain everything to you regarding the policy and they make sure I have everything I have asked for. I will definitely recommend State Farm for insurance."
We responded:
"Thank you, Petra! I'm happy to hear that our team was able to assist you with your policy needs and provide the information you were looking for. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
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Diana Sinclair

July 30, 2025

5  out of  5
rating by Diana Sinclair
"Monica is extremely efficient and has made dealing with insurance issues easier. Sometimes it's just little things that make you crazy. Monica has not hesitated to correct what needed to be done and also treating me respectfully at the same time. Thank you, Monica"
We responded:
"Thank you, Diana! I'm happy to hear that Monica has been able to assist you efficiently and respectfully. We always aim to make dealing with insurance as smooth as possible. If you need anything else, feel free to reach out!"
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Leo Stewart

July 28, 2025

5  out of  5
rating by Leo Stewart
"Very patient and understanding"
We responded:
"Thank you for your review, Leo! I'm happy to know that you found our service patient and understanding. If there's anything else we can assist you with, feel free to reach out. We’re here to help!"
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Nailah Ali

July 24, 2025

5  out of  5
rating by Nailah Ali
"Reason for contact was handled efficiently."
We responded:
"Thank you for your review, Nailah! I'm happy to know that your reason for contact was handled efficiently. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
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julie apple

July 23, 2025

5  out of  5
rating by julie apple
"Just got done working with Zach updating my homeowners policy. What a wonderful experience. Zach was kind, patient, personable and thorough. So happy to know i got this taken care of quickly and pain free. Thanks Zach! It's people like him that work at this agency that keep loyal to Brandon and his team."
We responded:
"Thank you for your review, Julie! I'm delighted to hear about your positive experience with Zach. His dedication to providing kind and thorough service truly reflects our team's commitment to our customers. We're grateful for your loyalty and are always here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
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David Bryan

July 17, 2025

5  out of  5
rating by David Bryan
"first of all I hate talking on the phone but Anthony and Monica you guys freaking Rock and it was actually quite enjoyable and thank you for cutting my monthly bill into a third of what I was paying..... so stoked I feel like celebrating.... who's down? I'll buy 🤟"
We responded:
"Thank you, David! I'm really happy to hear that Anthony and Monica made your experience enjoyable and helped reduce your monthly bill. Your excitement is contagious, and we're grateful for your support. If you ever need anything else, feel free to reach out!"
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Bridget Minor

July 1, 2025

5  out of  5
rating by Bridget Minor
"Such great and wonderful people. Took care of every need. Even made sure I had every coverage not only for my car but also for my house and life."
We responded:
"Thank you, Bridget! I'm happy to hear that our team was able to assist with all your insurance needs. It's our priority to ensure you have the right coverage for your policies. Let us know if there's anything else we can do for you!"
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Sonya Carter

June 26, 2025

5  out of  5
rating by Sonya Carter
"It was a pleasure to speaking with you again. You were so helpful, thank you so much. I'm looking so forward to be apart of the State Farm family."
We responded:
"Thank you, Sonya! I'm happy to hear that you found our conversation helpful. We're excited to have you as part of the State Farm family. If you have any questions or need assistance, feel free to reach out anytime!"
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Danielle Davis

June 26, 2025

5  out of  5
rating by Danielle Davis
"NATE IS THE MAN HE IS A GREAT WORKER AND HELPED ME GET GREAT INSURANCE FOR ME AND MY LOVE ONES AND ITS AFFORDABLE"
We responded:
"Thank you, Danielle! I'm happy to hear that Nate was able to assist you in finding affordable insurance for you and your loved ones. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Zander Smith

Zander Smith

June 23, 2025

5  out of  5
rating by Zander Smith
"⭐️⭐️⭐️⭐️⭐️ After 16 Years with State Farm, I Wasn’t Expecting to Be This Impressed When my longtime State Farm agent retired, my accounts were transferred to the Libunao Agency. I’ve been with State Farm for 16 years, and I don’t like change — so to say I was cautious is an understatement. But walking into this agency and meeting Meredith and Zach completely changed everything for me. They weren’t trying to “make a sale.” They weren’t focused on the bottom line or pushing policies. Instead, they were laser-focused on me — my life, my family, and what would actually happen to my loved ones if I passed away. Meredith sat with me, patiently answered every question, and found major gaps in the life insurance I thought was enough through my job. She helped put a plan in place that actually protects my kids — not just now, but well into the future. Zach was just as incredible — knowledgeable, passionate, and sincere. You can tell both of them care about doing the right thing, not just the profitable thing. That’s rare today. Thank you, Meredith and Zach, for being so thorough and treating me like a human being — not just another customer. You cared more about my family’s future than company profit, and I will never forget that. You’ve given me peace of mind I didn’t even know I needed. If you end up with the Libunao Agency — count yourself lucky. They’re not just good at what they do. They’re good people."
We responded:
"Thank you, Zander, for sharing your experience! I'm so happy to hear that Meredith and Zach made such a positive impact on your transition to our office. It's wonderful to know that they focused on your family's needs and provided the peace of mind you were looking for. Your kind words about their dedication and sincerity mean a lot to us. If there's anything else we can do for you, please feel free to reach out!"
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Carl Macon

June 19, 2025

5  out of  5
rating by Carl Macon
"Patrick was nice and professional good customer service skills very likeable"
We responded:
"Thank you, Carl, for sharing your experience! I'm glad to hear that Patrick's professionalism and customer service skills made a positive impression. We appreciate having him on our team."
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rodney gipson

June 13, 2025

5  out of  5
rating by rodney gipson
"Ryan and John did a wonderful job explain it to me the details and with everything about State Farm they broke down piece by piece. Explain to me."
We responded:
"Thank you, Rodney! I'm happy to hear that Ryan and John were able to clearly explain everything about State Farm to you. We appreciate your feedback and are always here to help with any questions you might have. Thanks for choosing us!"
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Shae Parker

June 12, 2025

5  out of  5
rating by Shae Parker
"John was very personable, professional and knowledgeable. He took the time to explain options and was concerned about providing me the best coverage. I would highly recommend his services. Thank you!"
We responded:
"Thank you for your review, Shae! I'm happy to hear that John provided you with such a positive experience. Our team is dedicated to offering the best coverage options, and it's great to know John was able to assist you effectively. If you ever have more questions or need further assistance, feel free to reach out!"
Profile photo of CarolynSue Smith-Melton

CarolynSue Smith-Melton

June 12, 2025

5  out of  5
rating by CarolynSue Smith-Melton
"Thank you for being patient with me and helping me out"
We responded:
"Thank you, CarolynSue, for your kind words! I'm happy to have been able to assist you. If you ever need anything else, feel free to reach out!"
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Andrea Jacovetti

May 29, 2025

5  out of  5
rating by Andrea Jacovetti
"Great experience with Shanna ! You can tell she really cares about her clients, did not treat us like a transaction but really talked through coverages and options with us!"
We responded:
"Thank you, Andrea! I'm happy to hear about your positive experience with Shanna. Her dedication to providing personalized service and discussing coverage options is something we truly value. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Austin Winn

May 29, 2025

5  out of  5
rating by Austin Winn
"shanna is amazing, she was super knowledgeable and took the time to answer all of my questions! 10/10 would recommend talking to shanna!"
We responded:
"Thank you, Austin! I'm glad to hear that Shanna was able to assist you with her knowledge and dedication. We appreciate your recommendation and are here for any further questions or needs you might have."
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susan stewart

May 28, 2025

5  out of  5
rating by susan stewart
"Very nice and provided all information regarding my new policy."
We responded:
"Thank you, Susan! I'm glad you found the information about your new policy helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Dustin Hughes

May 14, 2025

5  out of  5
rating by Dustin Hughes
"Super helpful over the phone."
We responded:
"Thank you, Dustin! I'm glad to hear that you found our phone assistance helpful. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"