State Farm® Insurance Agent Brandon Libunao

"Worst company ever. Read on for your warning! Communication has dropped. I was going to raise my coverage to full coverage and told them that since the beginning of everything. No communication. They keep hounding me email wise on uninsured motorist paperwork I already sent them, saying I didn't. Just didn't take them long to give up on ways to communicate once I was a customer. Update: WORST INSURANCE COMPANY I HAVE EVER DEALT WITH. THEE WORST. They send me a bill right before it is due with no heads up that I'm being charged an extra $50. I'm on a fixed income with no way to instantaneously come up with the extra. I talk to them and cannot get an extension but I'm told I have a grace period. I tell them I can't get it to them until next month due to being warned RIGHT before it's due (which would have been WELL within the grace period.) So what did they do, they pulled it out of my account anyways. They knew it wouldnt have the full amount they wanted, but didn't warn me about, n pulled it anyways. They put my account in the negative. Never have I had any troubles like THIS with any other company I have ever had. EVER. My bank account has NEVER been in the negative. NEVER. So not only did i get screwed on an unforseen extra $50 being charged, but also an overdraft charge of $30 from my bank for the first time ever. I CANNOT WARN YOU ENOUGH, NO MATTER HOW MANY REVIEWS YOU HAVE SEEN, DO NOT GET WITH THIS INSURANCE COMPANY!! IT HAS BEEN NOTHING BUT PROBLEMS SINCE THE DAY THEY GOT ME ON A POLICY. WORST COMPANY EVER!!!"

"Dropping me because of my ex wife who hasn’t been on the policy in 7+ months and saying I was in an accident I was never in. They didn’t turn in a CoC and they said they would tow my car home since my license was suspended due to them not doing it when Cheryl said she had . Now they’re counting it against me . Liars. Update: your agent literally told me because I was married to someone there is nothing I can do even though they have their own policy and haven’t been on since September of LAST YEAR."

"When you need new insurance, you get all the attention. But after you signed up, you can forget about getting a phone call back or your questions answered any other way. I'm looking for different insurance now. The price is getting higher and higher, too. But forget about to get an explanation why. No tickets, accidents or other claims."

"When our State Farm rep of 15 years retired, I wondered who would take their place. Libunao State Farm was assigned to us, and they alway take care of us. They go above and beyond, and their staff are always so warm, welcoming, and genuine. I truly recommend them for all of your insurance needs!!"

"I'm extremely happy by switching to state farm Patrick and Sarobbie are very helpful and answered all my questions and if I have more they don't mine me calling back. Have fun talking with them both got excellent customer service. Those two helped me save money plus extra coverage. I feel like a winner thanks bunches I greatly appreciate y'all."

"I was blessed today by Chanel and Amanda these two beautiful and awesome ladies really made my experience with State Farm super amazing. They were very professional and helpful. They walked me through every step and gave me the utmost respect. I really enjoyed talking with them and I wish them all the blessings God has to offer them. They also deserve a gigantic raise!! Thanks again ladies!!!"

"Patrick Kirk is an amazing agent. He saved me so much money, and while he didn’t try to push me in any direction, he did assess my needs to better clarify my options. He was patient enough with the grueling process of representing me while canceling my last insurances (that I was overpaying for), and I felt like he was as much as an advocate for me, as he was an agent. Sarrobie was also very helpful with wrapping everything up, and she makes a point of checking in periodically to make sure I’m happy. I am grateful."

"We're very pleased with the excellent, efficient and personal service we're receiving from The Libuano Agency in Fishers on our State Farm Insurances!! We were just shopping our rates last Fall, but the savings and wonderful staff had us quickly switching to this terrific agency!! Definitely 5-stars all the way! ⭐⭐⭐⭐⭐"

"Brandon was a dream to talk to and explained things very well and easy to understand. He was very pleasant. Meredith was as sweet as could be and also explained things well and followed up with things she said she would do. My switching insurance was as easy as it could be."

"I work with insurance companies on a regular basis. You won't be able to find one without the shortcomings experienced. In that realm, however, Brandon & Company are top-notch. They navigate those shortcomings skillfully; thus, providing the most that can be obtained. Brandon &Company excel at customer service, including a friendly disposition that eases frustrations, and an eagerness to do their job right. I whole heartedly recommend Brandon Libunao's agency for your insurance needs."

"I moved to Indianapolis October of 2023, And with all the difficulties in transitioning from South Carolina my drivers license were nearly suspended due to sc laws I needed document after document to send TO sc.It became such a headache UNTIL I spoke to sarobbie of ( Brandon Libunao) State Farm. She was so pleasant to speak with, patient, and went well out her way meeting my needs. I tried offering her A gift card, my wife offered cash, her professionalism,kindness & humbling professionalism declined. Thank you sarobbie for helping me and the misses get through this. C. Spells"