State Farm® Insurance Agent Brandon Libunao
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rosetta White
May 8, 2026
5
out of
5
rating by Rosetta White
"I had a great experience working with Brittany. She was able to quickly clear up my billing issue and restore my car insurance without any hassle. She was professional, pleasant, and very easy to work with throughout the entire process. I truly appreciated her patience and excellent customer service. Thank you, Brittany, for making a stressful situation much easier!"
Jon Johnson
May 8, 2026
5
out of
5
rating by Jon Johnson
"These folks have always been helpful and accommodating. I needed to change some things for my business, so I texted them after hours to give me a call. Jamie called me the next morning, was friendly and easy to work with, and was quick to take care of matters so I could get back to work."
Gary Erickson
May 7, 2026
5
out of
5
rating by Gary Erickson
"Jamie was very helpful and prompt. She provides exceptional customer service skills."
We responded:
"Hey, Gary! Thank you for taking the time to recognize Jamie for her helpful and prompt service with your car insurance needs. We appreciate hearing that her customer service made such a strong impression and that she provided a great experience for you."
Brenda Willis
May 6, 2026
5
out of
5
rating by Brenda Willis
"Both were outstanding and met my needs! Thank You both so much and if anyone needs insurance I will be referring them to you"
We responded:
"Thank you, Brenda! I'm happy to hear that our team was able to meet your needs. We truly appreciate your referrals and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
Mohamoud Hado
May 6, 2026
5
out of
5
rating by Mohamoud Hado
"My wife and I would like to thank all the staff who are working in this office 116TH STREET, you are so professional and talented for helping me, even it doesn't take a long time to solve my problem or Bill payment, I appreciate your efforts guys you are ROCK!!!"
We responded:
"Thank you, Mohamoud, for your wonderful feedback! I'm so happy to hear that our team could assist you and your wife efficiently. Your appreciation means a lot to us. If you ever need anything else, feel free to reach out! "
Dale Theil
May 1, 2026
5
out of
5
rating by Dale Theil
"Wonderful customer service... Assisted with walking through canceling previous service and started the new"
We responded:
"Thank you, Dale! I'm happy to know you appreciated the customer service and the assistance with transitioning your insurance. Our office is committed to making these processes as smooth as possible. If you need anything else, feel free to reach out!"
Sherry Williams
May 1, 2026
5
out of
5
rating by Sherry Williams
"Thank you the whole process was professional, courteous, appreciated & very helpful. Hopefully will be doing business with you all for a long time"
We responded:
"Thank you, Sherry! I'm happy to hear that you found the process professional and helpful. We look forward to continuing to serve you for many years to come. Let us know if there's anything else we can assist you with!"
Kendric Williams
April 30, 2026
5
out of
5
rating by Kendric Williams
"Jamie was awesome! I had a question and she went an extra mile to get me the answer right away! She was very pleasant and professional!"
We responded:
"Thank you, Kendric! I'm glad to hear that Jamie provided you with such excellent service. Her dedication and professionalism are truly appreciated. If you have any more questions or need assistance, feel free to reach out anytime!"
Sheila Richerson
April 29, 2026
5
out of
5
rating by Sheila Richerson
"Very helpful explaining the nature of the call."
We responded:
"Thank you, Sheila! I'm happy to hear that the explanation provided during your call was helpful. Our office is committed to making sure you have all the information you need. If you have any more questions or need further assistance, feel free to reach out anytime!"
Kiera Poindexter
April 23, 2026
5
out of
5
rating by Kiera Poindexter
"Brittany was very helpful and knowledgeable about the services provided. Listened to my concerns and was quick and efficient."
We responded:
"Hey, Kiera! Thank you for sharing your experience and for recognizing Brittany’s help with your homeowners and car insurance. We’re happy to hear she took the time to listen to your concerns and provide knowledgeable, efficient support."
Patrick Woodcox
April 22, 2026
5
out of
5
rating by Patrick Woodcox
"Good people good insurance..."
We responded:
"Hey, Patrick! Thank you for taking a moment to share this. We are glad to hear you found a reasonable rate and enjoyed working with our team on your auto insurance. It means a lot to know you had a good experience with us. We appreciate your support and are here whenever you need anything."
John Fredrickson
April 21, 2026
5
out of
5
rating by John Fredrickson
"They are here to help very kind friendly and client oriented"
We responded:
"Thank you John. We are happy to help."
Silas Vaughn
April 21, 2026
5
out of
5
rating by Silas Vaughn
"Great"
We responded:
"Thank you, Silas! I'm happy you had a great experience with us. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Noor Alawwa
April 16, 2026
5
out of
5
rating by Noor Alawwa
"Joey was very helpful and took the time to clearly answer my questions. Great support overall!"
We responded:
"Thank you, Noor! I'm happy to hear that Joseph was able to provide you with clear answers and great support. Our team is dedicated to making sure you have the best experience possible. If you have any more questions or need assistance, feel free to reach out!"
William Hopson
April 15, 2026
5
out of
5
rating by William Hopson
"I called today to add another vehicle to my policy and spoke with Brittany and was super helpful amd super nice. I would definitely giver her call or Nate Walker if you ever need insurance ..The only thing i didn't like was that the tahoe that i added which is a 2007 is more expensive than my other 2 vehicles that i have and those are 2014. Should be the same price or cheaper since it is an older vehicle. I do have the drive safe and save but my premium a month before i did the drive safe and save was 160 for 2 vehicle with full coverage . Pricing should be better in my opinion.."
We responded:
"Thank you, William, for sharing your experience! I'm glad to hear that Brittany was able to assist you so well. I understand your concerns about the pricing for your 2007 Tahoe. Insurance rates can sometimes vary due to different factors, but I’d be happy to review your policy to see if there are any adjustments we can make. Please feel free to reach out if you have any questions or need further assistance. We're here to help!"
Angela Blue
April 10, 2026
5
out of
5
rating by Angela Blue
"Brandon and his team are awesome, always there to answer any questions and concerns I may have, making sure my policy's is in tune with all my needs.."
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to know that our team has been able to assist you with your questions and ensure your policy meets your needs. We’re always here to help with anything else you might need!"
Jennifer Ballard
April 8, 2026
1
out of
5
rating by Jennifer Ballard
"I purchased a new car about a year ago. Prior to the purchase, I did my due diligence and met with one of their reps to review the policy change. I had all of the necessary documents including their quote for the change. I make the purchase and immediately inform them. Then they tell me the person who wrote the quote just simply messed up and my premium would be double what was quoted. I have a perfect driving record so that did not factor into this. I felt scammed and I told them so. They did nothing to rectify their employee’s significant error. So I switched insurance companies and now pay almost 60% less than what I was quoted for a better plan. All should be said and done, but they continue to call and text. I’ve told them multiple times now to take me off their list and to not contact me again, but they ignore that and just continue this behavior. It’s actually insane that they think anyone in my position would return to them after completely scamming a “valued” customer."
We responded:
"Hi Jennifer. I am sorry your experience was not great with us. Rest assured we take accountability for any mistakes or errors we make. We aren't always perfect, but hopefully we do our best to quickly rectify a situation and make it as right as possible. We don't believe we attempted to "scam" you. We try our best to be upfront, ask the right questions, and give you the correct information. I am sorry you did not feel that was the case in this situation. We will do better. Thank you for your feedback."
Chris
April 3, 2026
5
out of
5
rating by Chris
"Pleasant, helpful, and quick to resolve my request."
We responded:
"Thank you for your feedback, Chris! I'm happy to know that you found our service pleasant and helpful. It's great to hear that we could quickly resolve your request. If you need anything else, feel free to reach out!"
All Things Sam
March 30, 2026
5
out of
5
rating by All Things Sam
"Joey is amazing. He’s personable, professional, and can get transactions done smoothly. He’s very informative and even helped me cancel my previous policy without any issues. I’ve worked with Joey in the past and have had good experiences, however, coming back to the State Farm family through his assistance, I feel as though I made a good decision. Ryan was another agent I spoke with and he was also very informative, he inquired about other things I could bundle and save and was not pushy when I declined for the moment due to financial reasons. He simply gave me all the information I needed to make an informed decision and politely ended the call once I said I did not have any further questions. Turns out the price to add the other coverage was not as bad as I originally thought it would be. Thank you Joey and Ryan!"
We responded:
"Thank you, All Things Sam, for sharing your experience! I'm glad to hear that Joseph and Ryan provided you with professional and informative service. It's wonderful to know that Joseph made your transition back to State Farm smooth and that Ryan offered helpful insights without any pressure. We appreciate your trust and are here for any future needs you might have. Let us know if there's anything else we can assist with!"
Sharon Adams
March 25, 2026
5
out of
5
rating by Sharon Adams
"I recently had the opportunity to speak with Brittany at State Farm and as always, I was truly impressed with the level of professionalism and care I received. From the moment my call answered, Brittany was courteous, patient, and genuinely focused on resolving my concerns!"
We responded:
"Thank you, Sharon! I'm happy to hear about your positive experience with Brittany. Her dedication to professionalism and care is something we truly value. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Pookie Wookie
March 23, 2026
5
out of
5
rating by Pookie Wookie
"Brittany Harrison was a great help to me adding my son and his car to my policy."
We responded:
"Thank you, Pookie Wookie! I'm glad Brittany was able to provide you with great assistance. Our team is committed to delivering excellent service, and it's fantastic to know Brittany made a positive impact. If you need anything else, don't hesitate to reach out. We’re here to help!"
Siyu Zheng
March 18, 2026
5
out of
5
rating by Siyu Zheng
"Great service! Very professional!"
We responded:
"Thank you, Siyu! I'm happy to know you found our service professional. We’re committed to providing excellent service to all our customers. Let us know if there's anything else we can assist you with!"
Karol Krohn
March 16, 2026
5
out of
5
rating by Karol Krohn
"Brittany helped quickly process a premium payment for me today by phone. It's always a pleasure interacting with the fun & efficient representatives of State Farm's Brandon Libunao Agency, in Fishers, IN."
We responded:
"Thank you, Karol! I'm happy to hear that Brittany was able to assist you with your premium payment so efficiently. Our team always aims to make interactions enjoyable and seamless. If there's anything else we can do for you, just let us know!"
mark radez
March 16, 2026
5
out of
5
rating by mark radez
"Everyone is pleasant and nice to talk to as well as helpful and knowledgeable. Thanks to Shawna & Brittney"
We responded:
"Thank you, Mark! I'm happy to hear that you found our team pleasant and helpful. Shanna and Brittany are indeed great assets to our office. If you need anything else, feel free to reach out!"
Pat Russell
March 11, 2026
5
out of
5
rating by Pat Russell
"It was a great experience. Brandon made it a smooth transition from beginning to end. He even helped me cancel the company I was with for over 25 years. I saved over 60% on auto and 40% on renters!"
We responded:
"Thank you, Pat, for the fantastic rating! I'm glad you're satisfied with our service. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"