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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Megan Beaton

Megan Beaton

January 12, 2026

5  out of  5
rating by Megan Beaton
"Brittney was a huge help !!! Great customer service support 👌👍"
We responded:
"Thank you, Megan! I'm glad Brittney was able to assist you so effectively. We appreciate your feedback and are committed to providing excellent service. If you need anything else, feel free to reach out!"
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Alyssa Coppinger

January 8, 2026

5  out of  5
rating by Alyssa Coppinger
"Adam and Brittany were such a pleasure to work with. They got me lower rates & walked me through everything needed. Such a smooth transition from one company to this one!"
We responded:
"Alyssa, thank you for your wonderful feedback! I'm happy to hear that Adam and Brittany made your transition smooth and helped you find lower rates. Our team is dedicated to providing excellent service, and it's great to know they delivered. If you have any more questions or need assistance, feel free to reach out anytime!"
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robert tinsman

January 7, 2026

5  out of  5
rating by robert tinsman
"Ryan was very helpful, explaining all the different coverages and glad I made the switch to state farm.."
We responded:
"Thank you, Robert! I'm happy to hear that Ryan was able to assist you with understanding the different coverages. We're glad you chose to switch to State Farm. If you have any more questions or need further assistance, feel free to reach out!"
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Savene Hill

January 7, 2026

5  out of  5
rating by Savene Hill
"I appreciate chenille so much and her customer service & knowledge was great concerning policy & discounts!"
We responded:
"Thank you so much Savene! We really appreciate you!"
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Lin Jones

January 5, 2026

5  out of  5
rating by Lin Jones
"Gabe was very helpful with my insurance policy. I got much better coverage plus car rental. I didn't have that with my last company. The cost was just a few dollars more. I'm happy."
We responded:
"Thank you, Lin! I'm glad to hear that Gabe was able to assist you with your insurance needs and that you're satisfied with the coverage and additional benefits. It's wonderful to know you're happy with the service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Carmine Sicca

Carmine Sicca

January 5, 2026

5  out of  5
rating by Carmine Sicca
"Joey eas very helpful and knowledgeable. He helped me get what I needed."
We responded:
"Carmine, thank you for your feedback! I'm glad to hear that Joey was able to assist you effectively and provide the support you needed. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Gwen Gribbons

January 5, 2026

5  out of  5
rating by Gwen Gribbons
"India was very nice to talk to."
We responded:
"Thank you, Gwen! I'm happy to hear that India made a positive impression during your conversation. Our team is dedicated to providing friendly and helpful service. If you have any more questions or need assistance, feel free to reach out!"
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Brenda Willis

December 10, 2025

5  out of  5
rating by Brenda Willis
"Both were outstanding and met my needs! Thank You both so much and if anyone needs insurance I will be referring them to you"
We responded:
"Thank you, Brenda! I'm happy to hear that our team was able to meet your needs. We truly appreciate your referrals and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Jay Hoover

December 9, 2025

5  out of  5
rating by Jay Hoover
"Needed to make a Change to my cart insurance. Brittany at Brandon's office was super nice and efficient. Couldn't have been easier. Already have my updated cards."
We responded:
"Thank you, Jay! I'm happy to hear that Brittany was able to assist you efficiently with your insurance change. It's great to know you already have your updated cards. If there's anything else you need, feel free to reach out!"
Profile photo of Alohna Warren

Alohna Warren

December 8, 2025

5  out of  5
rating by Alohna Warren
"Very pleasant. Knew how to solve the problem and she took care of it quickly"
We responded:
"Alohna, thank you for your wonderful feedback! I'm glad to hear that your issue was resolved quickly and pleasantly. If you need any further assistance, feel free to reach out anytime!"
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Tasnova Azad

December 4, 2025

5  out of  5
rating by Tasnova Azad
"I spoke with Faisal Akbar about car and homeowner’s insurance, and he was extremely professional and straight to the point. He even called me after work hours, which I really appreciated. He provided me with a great quote, and I’m very happy with my coverage. Highly recommend asking for Faisal!"
We responded:
"Thank you, Tasnova! I'm glad to hear that Faisal provided you with such professional service and a great quote. It's wonderful that you're happy with your coverage. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Gardenia Wright

Gardenia Wright

December 3, 2025

5  out of  5
rating by Gardenia Wright
"Brandon was very nice and awesome 👌"
We responded:
"Gardenia, thank you for your feedback! I'm glad to hear that I made such a positive impression. If you ever need assistance, feel free to reach out!"
Profile photo of KayKay Williams

KayKay Williams

November 25, 2025

5  out of  5
rating by KayKay Williams
"This one is dedicated to my favorite State Farm person Joey! It’s been 3 years and he’s always handled me with great care!"
We responded:
"Thank you, KayKay Williams! I'm so happy to hear about your positive experience with Joey over the past three years. Our team is dedicated to providing attentive service, and it's wonderful to know Joey has been a part of that for you. If there's anything else we can assist you with, feel free to reach out!"
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Eddie B

November 20, 2025

5  out of  5
rating by Eddie B
"Very nice and helpful"
We responded:
"Thank you, Eddie! I'm happy to know you found our service nice and helpful. We’re always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Nadia M

November 19, 2025

1  out of  5
rating by Nadia M
"There are 4-5 main insurance companies in USA. They appear to operate under the same principle – unlimited rates increase all the time. Exactly. Unlimited. I paid my premium in full for half of the year for car insurance and a full year for home insurance. As all of you, I did not have a choice but to do that. As soon as I paid, next week I receive another bill from the State farm- extra $$ because I refused to install a tracking spying device “safedrive” or something on my phone. I did not realize that tracking of my each step is a part of the deal. ..I guess for money a company can legalize anything. Multiple contacts of my insurance agent did not go anywhere, and I had to pay more. As soon as I paid it next week a got another bill – this time State Farm claimed that they changed my policy behind the scene because I did not send the optional “underinsured motorist coverage form” on time. In fact, I did, and I send it to the multiple people from the same agent’s office several times. … again, multiple contacts and waisted time with the agent did not go anywhere. She claimed that she also submitted the form but there is No connection between the agent and underwriter’s office who send the bill. As soon as I paid this bill, I got another bill. This time it was a “regular” insurance rate increase across the country. That was the explanation given to me. Shall I continue? I think you’ve got the idea. It looks like the “money milking” of the customers is on the very easy slide if covered by law."
We responded:
"Hi Nadia- sounds like your grievance is insurance as a whole? We are sorry you have not had a great experience. We can see from your multiple reviews you leave on service providers, you generally have had tons of frustrating experience with companies and we apologize for not meeting your standards. We pride ourselves in communication (we sent several notices) and transparency (we sent several notices). The form you allude to was not optional and had been discussed with you at length. As we are a local agency, it serves us no purpose to milk money from our customers. It would be a lose lose. Again- we are sorry you felt like our agency was at fault for the increase in premium. "
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Jack Barstow

November 18, 2025

5  out of  5
rating by Jack Barstow
"Joey did a great job helping me through the issue I was facing."
We responded:
"Thank you, Jack! I'm happy to hear that Joey was able to assist you effectively. Our team is committed to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Amy France

November 17, 2025

5  out of  5
rating by Amy France
"Exceptional Customer Service For Years From Everyone In The Office!!!!!"
We responded:
"We appreciate your positive feedback, Amy! Our team is glad to have been able to assist you, and we’re always here to support you whenever you need. Thank you for trusting us!"
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Nyoka Spicer

November 11, 2025

5  out of  5
rating by Nyoka Spicer
"Joey and Brittany were wonderful"
We responded:
"Thank you, Nyoka! I'm happy to hear that Joey and Brittany provided you with such a wonderful experience. Our team is dedicated to offering exceptional service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Eric D. Williams

Eric D. Williams

November 10, 2025

5  out of  5
rating by Eric D. Williams
"The Libunao Agency with State Farm is the best. I use them for both home and vehicle insurance. They are very helpful and give the best customer service. I had to make a claim last spring after tornadoes hit the neighborhood. Brandon Libunao and his team check on us around the clock and made sure we were taken care of."
We responded:
"Thank you, Eric, for your wonderful feedback! I'm happy to know that our team was able to assist you during such a challenging time. We always strive to provide top-notch service and support. If you ever need anything else, feel free to reach out!"
Profile photo of William Adkins

William Adkins

November 5, 2025

5  out of  5
rating by William Adkins
"They gave me a great rate and great coverage on everything I insured. Hallelujah!!!! 😀"
We responded:
"Thank you, William! I'm happy to know you received a great rate and coverage for your insurance needs. If there's anything else you need, feel free to reach out!"
Profile photo of Patricia Williams

Patricia Williams

November 5, 2025

5  out of  5
rating by Patricia Williams
"Very nice and cordial"
We responded:
"Thank you, Patricia! I'm happy you found our service nice and cordial. We’re always here to provide you with the best experience possible. Let us know if there's anything else we can assist you with!"
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David Cain

October 30, 2025

5  out of  5
rating by David Cain
"Always, friendly and professional, and can make you laugh, tell me what other bills you pay do that, none!🤓, oh by the way have my car insurance as well, when my nearly new car was smooshed, in 2 months had check in hand, and when I call a human! Answered the phone! I know, unheard of and I get the first birthday card every year, makes me smile, and that's why I want them my insurance company, they take care of me! Isn't that why we pay insurance , they take care of what I don't know, their job, mine is to live, better join the group , don't be sorry!;;;😂"
We responded:
"Thank you David. We love when you call!"
Profile photo of Stephanie Richardson

Stephanie Richardson

October 24, 2025

5  out of  5
rating by Stephanie Richardson
"I spoke with Joey to make my payment and he was an awesome person to speak with."
We responded:
"Stephanie, thank you for your feedback! I'm happy to hear that Joey provided you with excellent service during your payment process. Our team is dedicated to making every interaction a positive one. If you have any other questions or need assistance, feel free to reach out!"
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Ade Baky

October 22, 2025

5  out of  5
rating by Ade Baky
"Very helpful conversation."
We responded:
"Thank you, Ade! I'm happy you found our conversation helpful. If you have any more questions or need assistance, feel free to reach out. We’re here to help!"
Profile photo of Terri Spells

Terri Spells

October 15, 2025

5  out of  5
rating by Terri Spells
"Brandon was very friendly and extremely professional. Brandon assisted me with what i was calling about and also informed me with some new information regarding my policy."
We responded:
"Thank you for your review, Terri! I'm happy to know that I could assist you and provide helpful information about your policy. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"