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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LASHAWN FORTE

LASHAWN FORTE

October 2, 2025

5  out of  5
rating by LASHAWN FORTE
"Monica was very friendly, professional, and knowledgeable"
We responded:
"Thank you, LaShawn! I'm happy to hear that Monica provided you with friendly and professional service. Our team is dedicated to delivering knowledgeable support to all our customers. Let us know if there's anything else we can assist you with!"
Profile photo of Avery Murry

Avery Murry

October 2, 2025

5  out of  5
rating by Avery Murry
"Monica was very helpful explaining the updates to my policy. The whole team was patient and made the process simple."
We responded:
"Thank you, Avery! I'm happy to hear that Monica and the team were able to assist you with your policy updates and make the process straightforward. We appreciate your feedback and are always here to help with any questions or needs you may have. Thanks for choosing us!"
Profile photo of Veronica Weatherspoon

Veronica Weatherspoon

October 2, 2025

5  out of  5
rating by Veronica Weatherspoon
"Everything I call they are always on point and on time with anything I need. Thank you for everything ❤️"
We responded:
"Wow. Thank you so much for the wonderful review Veronica!"
Profile photo of Devin Denise

Devin Denise

October 1, 2025

5  out of  5
rating by Devin Denise
"John was so helpful in getting my State Farm insurance plan together. He explained everything in great detail and was very patient with me. He made sure to follow up with me to make sure I had everything I needed, and when the beacon for my car didn’t come in the mail, he made sure to contact me about how to order a new one and followed up with me. John is great!"
We responded:
"Thank you, Devin Denise! I'm glad to hear that John was able to assist you with your insurance plan and provide the support you needed. It's wonderful that he was thorough and attentive, especially with the follow-up on the beacon for your car. We appreciate your feedback and are here for any future needs!"
Profile photo of Debby Brock

Debby Brock

September 25, 2025

5  out of  5
rating by Debby Brock
"Joey was the ONLY agent who reached out to me personally in my time of need, I had to escape from my car insurance company 1st Chicago like running track. Gabe was also very quick, both experts in communications, customer service excellence, and speed of closing at a very good monthly payment! That's what I look for in myself when I'm working with others, so good job 👏 and ty"
We responded:
"Thank you, Dashin Deb, for sharing your experience! I'm delighted to hear that Joey and Gabe provided you with the personal attention and swift service you needed. It's wonderful to know they met your expectations with excellent communication and customer service. If there's anything else we can assist you with, feel free to reach out anytime!"
Profile photo of Stacy Cheney

Stacy Cheney

September 19, 2025

2  out of  5
rating by Stacy Cheney
"I am mostly dissatisfied with State Farm as a company... no matter what- EVERY renewal- there is an increase. But as far as my agent? I can never get ahold of him. When I needed to speak to him directly with an insurance question, he's never available. So my expectations are very low."
We responded:
"Hi Stacy. This is Brandon, your agent. I am sorry you feel this way. I went through my emails to see if I had ever not responded to you, but it looks as if any time you've emailed me, we have gotten back to you- is there an email I missed? We also have set up a ton of reviews yearly so that we have the opportunity to address Tate increases and your specific policies. I do apologize if you do not feel I am readily accessible. I have staff that will typically handle your initial inquiries unless it's escalated to me or we are doing your yearly reviews. With that being said, I'll give you a call, or feel free to schedule an appt to discuss anything on your mind. We try really hard to meet your expectations, and I am truly sorry we have not."
Profile photo of Tommy Harden

Tommy Harden

September 11, 2025

5  out of  5
rating by Tommy Harden
"Very nice and professional did everything for me quick and easy they beat progessive price"
We responded:
"Thank you, Tommy! I'm happy to know you found our service quick and easy. It's great to hear we could offer you a competitive price. If you need anything else, feel free to reach out!"
Profile photo of Matt Rundquist

Matt Rundquist

August 26, 2025

5  out of  5
rating by Matt Rundquist
"All the times that I have ever needed a thing they get it right to me. Very helpful and knowledgeable whenever I have a question about anything they have gotten me an answer right away."
We responded:
"Hey, Matt! Thanks so much for sharing that you’ve had a positive experience with your homeowners and vehicle coverage. We’re glad to hear that our team has been helpful and able to provide answers quickly whenever you had questions. It means a lot to know that you find the service knowledgeable and the pricing reasonable."
Profile photo of Mark Rakocy

Mark Rakocy

August 19, 2025

5  out of  5
rating by Mark Rakocy
"State Farm is honest and trustworthy. 100%. I experienced problems with my old insurance company and their use of illegal DEI price guidelines. I had enough of wokeness in the United States. So I came back home to State Farm. I should never have left. Thanks State Farm."
We responded:
"Thank you, Mark, for sharing your experience! I'm happy to know that you feel confident and secure with us at State Farm. It's great to have you back, and we're committed to maintaining the trust you've placed in us. If you ever need anything, just let us know!"
Profile photo of Donald Dusanic

Donald Dusanic

August 19, 2025

5  out of  5
rating by Donald Dusanic
"Joey did a thorough job of reviewing my policies and their coverage. He took the time to get to know additional things about me and my property that could benefit from protection. So, I thought about my property and added the endorsement for service lines coverage for additional peace of mind. Thanks Joey."
We responded:
"Hey, Donald! Thanks so much for sharing that Joey was able to review your policies and help you consider additional coverage for your property. I'm glad the service lines endorsement was a good fit for you and that you felt confident in your choices."
Profile photo of Rita Taylor

Rita Taylor

August 15, 2025

5  out of  5
rating by Rita Taylor
"I had a great experience with my agent Joey. All my questions were answered. Much patience was shown. I would recommend State Farm to my friends."
We responded:
"Thank you for your review, Rita! I'm happy to hear that Joey provided you with such a positive experience and answered all your questions with patience. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Ashley Sizemore

Ashley Sizemore

August 8, 2025

5  out of  5
rating by Ashley Sizemore
"Phenomenal"
We responded:
"Thank you, Ashley! I'm happy you had a phenomenal experience with our office. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
Profile photo of Tom Romano

Tom Romano

August 6, 2025

5  out of  5
rating by Tom Romano
"Shanna is wonderful to work with. No matter what my needs are from the agency she is able to get it done. Very professional but also very personable. 5-stars!"
We responded:
"Thank you, Tom! I'm happy to hear that Shanna has been able to meet your needs with professionalism and a personal touch. We appreciate your 5-star rating and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Scott Apollos Horn

Scott Apollos Horn

August 6, 2025

4  out of  5
rating by Scott Apollos Horn
"John singleton was very polite. Very informative and gave me a great price"
We responded:
"Thank you, Scott, for sharing your experience! I'm glad to hear that John was polite and informative, and that you received a great price. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Leah Puckett

Leah Puckett

August 5, 2025

5  out of  5
rating by Leah Puckett
"I appreciate John taking the time to explain my options as well as give me great personal service."
We responded:
"Thank you, Leah! I'm happy to hear that John provided you with excellent service and clear explanations of your options. Our team is dedicated to offering personalized support to all our customers. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Petra Byers

Petra Byers

July 31, 2025

5  out of  5
rating by Petra Byers
"Both of the agents I spoke with are very nice and polite. Ey explain everything to you regarding the policy and they make sure I have everything I have asked for. I will definitely recommend State Farm for insurance."
We responded:
"Thank you, Petra! I'm happy to hear that our team was able to assist you with your policy needs and provide the information you were looking for. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Diana Sinclair

Diana Sinclair

July 30, 2025

5  out of  5
rating by Diana Sinclair
"Monica is extremely efficient and has made dealing with insurance issues easier. Sometimes it's just little things that make you crazy. Monica has not hesitated to correct what needed to be done and also treating me respectfully at the same time. Thank you, Monica"
We responded:
"Thank you, Diana! I'm happy to hear that Monica has been able to assist you efficiently and respectfully. We always aim to make dealing with insurance as smooth as possible. If you need anything else, feel free to reach out!"
Profile photo of Leo Stewart

Leo Stewart

July 28, 2025

5  out of  5
rating by Leo Stewart
"Very patient and understanding"
We responded:
"Thank you for your review, Leo! I'm happy to know that you found our service patient and understanding. If there's anything else we can assist you with, feel free to reach out. We’re here to help!"
Profile photo of Nailah Ali

Nailah Ali

July 24, 2025

5  out of  5
rating by Nailah Ali
"Reason for contact was handled efficiently."
We responded:
"Thank you for your review, Nailah! I'm happy to know that your reason for contact was handled efficiently. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
Profile photo of julie apple

julie apple

July 23, 2025

5  out of  5
rating by julie apple
"Just got done working with Zach updating my homeowners policy. What a wonderful experience. Zach was kind, patient, personable and thorough. So happy to know i got this taken care of quickly and pain free. Thanks Zach! It's people like him that work at this agency that keep loyal to Brandon and his team."
We responded:
"Thank you for your review, Julie! I'm delighted to hear about your positive experience with Zach. His dedication to providing kind and thorough service truly reflects our team's commitment to our customers. We're grateful for your loyalty and are always here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
Profile photo of David Bryan

David Bryan

July 17, 2025

5  out of  5
rating by David Bryan
"first of all I hate talking on the phone but Anthony and Monica you guys freaking Rock and it was actually quite enjoyable and thank you for cutting my monthly bill into a third of what I was paying..... so stoked I feel like celebrating.... who's down? I'll buy 🤟"
We responded:
"Thank you, David! I'm really happy to hear that Anthony and Monica made your experience enjoyable and helped reduce your monthly bill. Your excitement is contagious, and we're grateful for your support. If you ever need anything else, feel free to reach out!"
Profile photo of Bridget Minor

Bridget Minor

July 1, 2025

5  out of  5
rating by Bridget Minor
"Such great and wonderful people. Took care of every need. Even made sure I had every coverage not only for my car but also for my house and life."
We responded:
"Thank you, Bridget! I'm happy to hear that our team was able to assist with all your insurance needs. It's our priority to ensure you have the right coverage for your policies. Let us know if there's anything else we can do for you!"
Profile photo of Sonya Carter

Sonya Carter

June 26, 2025

5  out of  5
rating by Sonya Carter
"It was a pleasure to speaking with you again. You were so helpful, thank you so much. I'm looking so forward to be apart of the State Farm family."
We responded:
"Thank you, Sonya! I'm happy to hear that you found our conversation helpful. We're excited to have you as part of the State Farm family. If you have any questions or need assistance, feel free to reach out anytime!"
Profile photo of Danielle Davis

Danielle Davis

June 26, 2025

5  out of  5
rating by Danielle Davis
"NATE IS THE MAN HE IS A GREAT WORKER AND HELPED ME GET GREAT INSURANCE FOR ME AND MY LOVE ONES AND ITS AFFORDABLE"
We responded:
"Thank you, Danielle! I'm happy to hear that Nate was able to assist you in finding affordable insurance for you and your loved ones. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Zander Smith

Zander Smith

June 23, 2025

5  out of  5
rating by Zander Smith
"⭐️⭐️⭐️⭐️⭐️ After 16 Years with State Farm, I Wasn’t Expecting to Be This Impressed When my longtime State Farm agent retired, my accounts were transferred to the Libunao Agency. I’ve been with State Farm for 16 years, and I don’t like change — so to say I was cautious is an understatement. But walking into this agency and meeting Meredith and Zach completely changed everything for me. They weren’t trying to “make a sale.” They weren’t focused on the bottom line or pushing policies. Instead, they were laser-focused on me — my life, my family, and what would actually happen to my loved ones if I passed away. Meredith sat with me, patiently answered every question, and found major gaps in the life insurance I thought was enough through my job. She helped put a plan in place that actually protects my kids — not just now, but well into the future. Zach was just as incredible — knowledgeable, passionate, and sincere. You can tell both of them care about doing the right thing, not just the profitable thing. That’s rare today. Thank you, Meredith and Zach, for being so thorough and treating me like a human being — not just another customer. You cared more about my family’s future than company profit, and I will never forget that. You’ve given me peace of mind I didn’t even know I needed. If you end up with the Libunao Agency — count yourself lucky. They’re not just good at what they do. They’re good people."
We responded:
"Thank you, Zander, for sharing your experience! I'm so happy to hear that Meredith and Zach made such a positive impact on your transition to our office. It's wonderful to know that they focused on your family's needs and provided the peace of mind you were looking for. Your kind words about their dedication and sincerity mean a lot to us. If there's anything else we can do for you, please feel free to reach out!"