State Farm® Insurance Agent Brandon Libunao
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
CarolynSue Smith-Melton
June 12, 2025
5
out of
5
rating by CarolynSue Smith-Melton
"Thank you for being patient with me and helping me out"
Andrea Jacovetti
May 29, 2025
5
out of
5
rating by Andrea Jacovetti
"Great experience with Shanna ! You can tell she really cares about her clients, did not treat us like a transaction but really talked through coverages and options with us!"
We responded:
"Thank you, Andrea! I'm happy to hear about your positive experience with Shanna. Her dedication to providing personalized service and discussing coverage options is something we truly value. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Austin Winn
May 29, 2025
5
out of
5
rating by Austin Winn
"shanna is amazing, she was super knowledgeable and took the time to answer all of my questions! 10/10 would recommend talking to shanna!"
We responded:
"Thank you, Austin! I'm glad to hear that Shanna was able to assist you with her knowledge and dedication. We appreciate your recommendation and are here for any further questions or needs you might have."
susan stewart
May 28, 2025
5
out of
5
rating by susan stewart
"Very nice and provided all information regarding my new policy."
We responded:
"Thank you, Susan! I'm glad you found the information about your new policy helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Carl Macon
May 19, 2025
5
out of
5
rating by Carl Macon
"Patrick was nice and professional good customer service skills very likeable"
We responded:
"Thank you, Carl, for sharing your experience! I'm glad to hear that Patrick's professionalism and customer service skills made a positive impression. We appreciate having him on our team."
Dustin Hughes
May 14, 2025
5
out of
5
rating by Dustin Hughes
"Super helpful over the phone."
We responded:
"Thank you, Dustin! I'm glad to hear that you found our phone assistance helpful. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Noemi Velez
May 9, 2025
5
out of
5
rating by Noemi Velez
"My experience was very thorough! Luis and Ryan were great and super helpful. They answered all of my questions and explained it all to me. I never had the drive safe and save program before so I’m happy this exists!"
We responded:
"Thank you, Noemi, for sharing your positive experience! I'm glad to hear that Luis and Ryan were able to assist you effectively and provide clear explanations. It's wonderful that you're happy with the Drive Safe & Save program! If you have any more questions or need further assistance, feel free to reach out."
Jeannie Retherford
May 9, 2025
5
out of
5
rating by Jeannie Retherford
"Great experience with John and Ryan! They made the process of switching policies easy. I received a much less expensive car insurance premium combined with renters insurance for less than one month of my previous car insurance payment alone. Would definitely recommend!"
We responded:
"Thank you, Jeannie, for sharing your experience! I'm happy to hear that John and Ryan made the transition smooth and helped you save on your insurance. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
Blake Carson (Blaskar)
May 8, 2025
5
out of
5
rating by Blake Carson (Blaskar)
"The absolute best. Always so kind and helpful, they listen well and get things done"
Theresa Anderson
April 28, 2025
5
out of
5
rating by Theresa Anderson
"Super nice and quick to help. Just ask for Nate"
We responded:
"Thank you, Theresa, for your wonderful feedback! I'm glad to know that Nate was able to assist you promptly and with kindness. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
John Davis
April 25, 2025
5
out of
5
rating by John Davis
"Joey and Brandon were very help full and knowledgeable it was a pleasure dealing with the two of them .thank you guys ..."
We responded:
"Thank you, John, for sharing your experience! I'm happy to hear that Joey and I could assist you effectively. Your satisfaction is important to us, and we're here for any future needs or questions you might have."
Kathryn Friend
April 24, 2025
5
out of
5
rating by Kathryn Friend
"Ryan and Nate were very helpful in getting my insurance coverage set up on my vehicles. I had been with my current company since 1995 and clearly they did not appreciate my loyalty. I had never met my agent but I appreciate the friendliness of your agents and I feel like this is going to be a great relationship."
We responded:
"Thank you, Kathryn, for sharing your experience! I'm glad to hear that Ryan and Nate were able to assist you in setting up your insurance coverage. It's wonderful to know that you felt welcomed and appreciated by our team. We're here to support you, so feel free to reach out if you need further assistance."
Carol Lawson
April 18, 2025
5
out of
5
rating by Carol Lawson
"Thanks Monica for your assistance today! We really appreciate your prompt service in providing the information we needed."
We responded:
"Thank you, Carol! I'm happy to hear that Monica was able to assist you promptly and provide the information you needed. We appreciate your feedback and are here to help with any future needs or questions you may have!"
rodney wickersham
April 4, 2025
5
out of
5
rating by rodney wickersham
"I was able to save a very considerable amount of money,as well as get better coverage. the expertise of Patrick, my particular sales person, who helped me with my policy was fantastic. Can’t recommend them enough.!"
We responded:
"Thank you, Rodney, for sharing your experience! I'm happy to hear that Patrick was able to assist you in saving money while securing better coverage. Your recommendation means a lot to us. If you have any more questions or need further assistance, please feel free to reach out."
Jim Maude
March 28, 2025
5
out of
5
rating by Jim Maude
"John Singleton was as friendly and patient as anyone could hope. He did not try to push options that didn't interest me and allowed my questions to dictate the pace of the conversation. I truly felt like the process was all about me. John will be highly recommended to anybody that asks for my advice or opinion."
We responded:
"Thank you, Jim, for sharing your experience! I'm happy to hear that John provided such a friendly and patient service, focusing on your needs and questions. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Phyllis Merriman
March 27, 2025
5
out of
5
rating by Phyllis Merriman
"Meredith was great in getting policy and dates right. Made sure I got what was needed for the company to be able to get policy through. She was a very big help. Definitely glad she was on this. Thank you. B"
We responded:
"Thank you, Phyllis, for sharing your experience! I'm happy to hear that Meredith was able to assist you effectively with your policy needs. Her dedication to ensuring everything was in order is truly appreciated. If you have any more questions or need further assistance, feel free to reach out."
Doug Rosenbaum
March 24, 2025
5
out of
5
rating by Doug Rosenbaum
"Awesome customer Service Told me every detail of my auto policy, very friendly as well"
We responded:
"Thank you, Doug, for your wonderful feedback! I'm glad to know you appreciated the detailed explanation and found the service friendly. If you have any more questions or need further assistance, feel free to reach out anytime."
Erica Paul
March 19, 2025
5
out of
5
rating by Erica Paul
"Shanna was a great help answering all my questions! Made everything a lot easier for me."
We responded:
"Thank you, Erica, for sharing your experience! I'm happy to hear that Shanna was able to assist you and make things easier. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Meiko
March 19, 2025
5
out of
5
rating by Meiko
"Shanna was very helpful sorting out our policies, payments, etc. I was glad she called for an account review."
We responded:
"Thank you, Meiko! I'm happy to hear that Shanna was able to assist you with your policies and payments. It's great to know that the account review call was beneficial. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Melvin Mcphail
March 12, 2025
5
out of
5
rating by Melvin Mcphail
"I was blessed today by Chanel and Amanda these two beautiful and awesome ladies really made my experience with State Farm super amazing. They were very professional and helpful. They walked me through every step and gave me the utmost respect. I really enjoyed talking with them and I wish them all the blessings God has to offer them. They also deserve a gigantic raise!! Thanks again ladies!!!"
We responded:
"Thank you for your kind words, Melvin! We're happy that Chanel and Amanda provided you with such a positive experience. They are a true asset to the team! We hope to continue serving your insurance needs for many years! - Brandon Libunao - State Farm Insurance Agent"
Mark Glenn
February 28, 2025
5
out of
5
rating by Mark Glenn
"Quick and professional"
We responded:
"Thank you, Mark, for your fantastic feedback! I'm happy to know you found our service quick and professional. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Friend
February 26, 2025
5
out of
5
rating by Friend
"I have been a State Farm insured for many years. It's always a pleasure to speak to Brandon and Lindsey Libunao at the Libunao Agency, but I was helped by such a gracious and positive person on the phone today that I wanted to leave a review. Her name was Brittany Harrison. I asked her to send me a survey. She was so cheerful, efficient, helpful and kind during our phone conversation that it made my day just talking to her. She actually made me laugh during the few minutes we spoke... while paying my premium bill, no less. Sometimes it seems that phone etiquette is a lost art. I've called organizations and spoken to people who mumble or even are rude at times. It doesn't ruin my day, because we're all human and sometimes don't do our jobs as well as we should. That's what makes it memorable when someone obviously cares about their employer and their customers. Speaking to someone like Brittany really stands out. I especially wish to relay to the Libunaos that she is a true asset to your agency. You probably don't need my photo, but I wanted to add legitimacy to my review, which says "Friend" as the creator at this moment. I can't seem to change this title. My name is Lisa Coffey, and I live in Downtown Indianapolis. Thank you, Brittany!"
We responded:
"Thank you so much, Lisa, for taking the time to share your wonderful experience with us! I am absolutely delighted to hear that Brittany made such a positive and lasting impact during your call. Her cheerful demeanor and efficient manner truly embody the exceptional level of service we strive to provide to all our valued customers. I will definitely make sure to pass along your kind words to Brittany and the entire team, as they will be thrilled to hear your feedback. If you ever find yourself in need of further assistance or have any questions, please do not hesitate to reach out to our office. We are always here to help and support you in any way we can!"
Scott Apollos Horn
February 26, 2025
4
out of
5
rating by Scott Apollos Horn
"John singleton was very polite. Very informative and gave me a great price"
We responded:
"Thank you, Scott, for sharing your experience! I'm glad to hear that John was polite and informative, and that you received a great price. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Casey Skoczylas
February 26, 2025
5
out of
5
rating by Casey Skoczylas
"Both the agents i spoke with were very sweet patient and professional and got me exactly what I needed"
We responded:
"Thank you, Casey, for sharing your experience! I'm happy to know that our agents were able to assist you with professionalism and kindness. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
Katie Walker
February 26, 2025
5
out of
5
rating by Katie Walker
"My call with Brittany was super helpful and productive. She was extremely kind and got things situated for me and made sure she double checked on her part of the conversation too with the things I was asking."
We responded:
"Thank you, Katie, for sharing your experience! I'm happy to hear that Brittany was able to assist you effectively and with kindness. It's great to know she ensured everything was in order for you. If you have any more questions or need further assistance, feel free to reach out to our office anytime."